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Customer uploads can not be removed unless they breach Google's content policies (off-topic, offending, deceptive). Flag genuinely bothersome images through the image-level menu; do not flag unflattering-but-accurate ones Google declines such demands and duplicated flagging can decrease profile trust signals.

Profiles that include media weekly show measurably greater views in the Performance tab than profiles that published as soon as at setup and then stopped. Deal with media as an ongoing deliverable, not a setup task. The old Insights tab was changed by the Performance tab in 2023 and considerably overhauled again in 2026.
A great weekly read takes five minutes and tells you whether category-level SEO work is landing. Efficiency splits searches into direct (brand-name), discovery (category or service terms), and branded-adjacent (competitor or adjacent-brand queries). Rising discovery ratio is the cleanest single indication that classification and content work is moving the profile beyond its existing audience.

Each action maps to a different stage of the local funnel. Track the ratio, not simply the raw numbers a profile with 500 views and 40 instructions requests is performing far better than one with 5,000 views and 50 demands.
The 2026 upgrade included a brand-new row that divides impressions by surface area: traditional local panel, Maps AI summary card, and Google AI Overviews in the organic SERP. Track AI-surface share a rising proportion of views originating from AI summary cards is the specifying local-SEO metric of 2026. If your AI-surface share is listed below 15%, your profile is either missing out on grounding content (item descriptions, in-depth reviews) or is competing in a vertical where Google has not yet presented summaries.
The benchmark is a sign rather than conclusive you can not see which peers are included but sustained below-median efficiency on views or action rate is a signal to audit primary classification, description efficiency, and media freshness. Pull Performance information into Looker Studio via the main GBP port for cross- location reporting.
Google has explained local ranking as a function of 3 aspects for over a years: distance, relevance, and prominence. That framing still keeps in 2026, however each aspect has actually collected sub-signals that separate top-performing profiles from stagnant ones. The result of agentic search AI assistants providing questions on behalf of a user has actually even more blurred proximity by widening the radius of what counts as "near me". Still the single biggest aspect for many local questions.
A dental expert whose description reads "Family dental expert offering cleansings, bleaching, veneers, and pediatric care" will match more discovery questions than one that reads "Your relied on regional dental expert". The most complicated aspect. Includes backlink profile of the connected site, citations throughout the local-citation chart (Yelp, TripAdvisor, BBB, industry directory sites), review count, evaluation speed, evaluation sentiment, and offline brand recognition (news mentions, sponsorships).
A different sub-signal that Google has increasingly weighted. Profiles receiving fresh reviews weekly outrank otherwise-equivalent profiles whose latest review is 3 months old. Cadence matters more than volume at the margin. Tie evaluation requests to a functional turning point (service conclusion, delivery, follow-up call) so the cadence is automatic instead of campaign-driven.
Suite numbers formatted differently, a mix of 555-1234 and (555) 123-4321, a tradition "LLC" suffix on some directories and not others each inconsistency makes Google slightly less positive about the entity. Run a citation audit with Moz Resident, BrightLocal, or Semrush Listing Management and repair the leading 20 highest-authority inconsistencies quarterly.
Profiles with abundant grounding content (in-depth reviews, substantive products, connected service pages) are mentioned inside Overviews; thin profiles are left out. Cross-reference with our for context on the 2026 shifts. Everything above still uses when you run one profile. The mechanics alter materially above about 10 areas. The legacy per-profile interface sunset in 2025 all management now streams through with Area Groups, the Company Profile API for programmatic updates, and a solidified policy structure that specifically deals with AI-generated material.
[target1:anchor_exact1]A dental professional whose description checks out "Family dentist offering cleanings, bleaching, veneers, and pediatric care" will match more discovery inquiries than one that reads "Your trusted regional dental professional". The most complex aspect. Consists of backlink profile of the connected site, citations across the local-citation graph (Yelp, TripAdvisor, BBB, industry directory sites), evaluation count, evaluation velocity, review belief, and offline brand recognition (news mentions, sponsorships).
A separate sub-signal that Google has significantly weighted. Profiles receiving fresh evaluations weekly outrank otherwise-equivalent profiles whose latest evaluation is three months old. Cadence matters more than volume at the margin. Tie review demands to a functional turning point (service completion, delivery, follow-up call) so the cadence is automated rather than campaign-driven.
Suite numbers formatted differently, a mix of 555-1234 and (555) 123-4321, a legacy "LLC" suffix on some directories and not others each disparity makes Google a little less confident about the entity. Run a citation audit with Moz Resident, BrightLocal, or Semrush Listing Management and fix the top 20 highest-authority inconsistencies quarterly.
Profiles with abundant grounding content (detailed evaluations, substantive items, connected service pages) are cited inside Summaries; thin profiles are excluded. Everything above still uses when you run one profile.
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